If you are staying at the Casa del Toro you will get instructions further along in this confirmation for your keys. Otherwise your room will be left unlocked and you will find the keys in an obvious place. Please try to call and make arrangements to pay your balance within 24 hours of your arrival. We need you to call 866-476-1091 before you come over because we do not always have someone sitting in the office. We are adjusting office hours but there is generally someone here between 10 and 7.
On most nights we have someone answering the phone until 10, if you will be delayed, or arriving later than the time we expect you which is, then please let us know.
Here is a printable version of all the special instructions.